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Stakeholders Communication

Stakeholders Communication

• Stakeholder identification was performed by the five main principles of AA1000 Stakeholder Engagement Standards (2015), namely responsibility, influence, tension/attention, dependency and diverse perspective. Using the above principles, members of the CSR Committee Evaluation Panel and representatives had identified shareholders and investors, customers, suppliers, employees, and communities as Quanta's key stakeholders.
• To strengthen communication and engagement with stakeholders and to ensure the achievement of our objectives, Quanta's ESG Committee regularly communicates and discusses major issues, target achievements, and strategic directions from the aspects of economic, social, and environment. The committee would consolidate relevant data, outcomes of stakeholder engagements, and ESG recommendations, which are then reported to the Board of Directors for approval and execution. The Committee also reports the execution status from the previous year to the Board of Directors. The communication with stakeholders in 2023 was reported on March 15, 2024, status update for FY2024 will be reported at the latest Board of Directors meeting in FY2025.

The communication situation in the recent years are as follows:

Stakeholders	Important topics and aspects	Communication means and channels
Shareholders and investors	201 Economic Performance 202-1 Market Presence 301 Materials 303 Water 305 Emissions 306 Waste 307-1 Supplier Environmental Assessment 401 Employment 402 Labor/Management Relations 404 Training and Education 409 Forced or Compulsory Labor 418 Customer Privacy	Stakeholder questionnaire Annual general shareholders’ Meetings Conduct conference calls and press conferences for institutional investors to announce quarterly financial reports and operational information every quarter. Important news will be updated and synchronized on Public Information of the Market Observation Post System and the Company's official website In addition, the press release and the press conference will be issued and held irregularly depending on the actual needs and situations Set up e-mail and telephone number as ways of contact on the official website of the Company A dedicated corporate IR (Investors Relations) department has been created To hold face-to-face meetings or telephone conferences with domestic and overseas institutional investors on a regular basis Contact info： /Quanta/english/service/contact_ir.aspx
Customers	205-2 Anti-corruption 206-1 Anti-competitive Behavior 301 Materials 302 Energy 305 Emissions 306 Waste 307-1 Supplier Environmental Assessment 401 Employment 402 Labor/Management Relations 403 Occupational Health and Safety 404 Training and Education 405 Diversity and Equal Opportunity 406 Non-discriminaton	Stakeholder questionnaire Conduct customer satisfaction survey every year Technology forum and seminar. Meet customers’ requirements and inspections on product quality, environment, and responsibility; cooperate with customers on prevention and improvement PIS (Proprietary Information Security)– Advocacy and training of the rules governing employees in situations when confronted by press Regular meetings with the client's corporate social responsibility team to explain ESG strategies and progress Publicly disclose environmental protection information on CDP Accept RBA third-party audit and respond to customer expectations with actual audit results EU WEEE producer registration:Link Contact info： /Quanta/english/service/serviceinfo.aspx
Suppliers	205-2 Anti-corruption 306 Waste 307-1 Supplier Environmental Assessment 402 Labor/Management Relations 403 Occupational Health and Safety 404 Training and Education 405 Diversity and Equal Opportunity 406 Non-discrimination 414 Supplier Social Assessment 418 Customer Privacy	Stakeholder questionnaire Request to Sign the Letter of Commitment to Environmental Protection Request the products must be tested by the accredited public laboratories Incoming inspection must be sampled and tested by the GP laboratory at Quanta Quanta Green Website Quanta Auxiliary Materials Environmental Protection Website Green supply chain annual convention Annual audit of suppliers and contractors Corporate Social Responsibility Annual Training Course Contact info： /Quanta/english/service/contact_purchase.aspx
Employees	201 Economic Performance 202-1 Market Presence 205-2 Anti-corruption 302 Energy 303 Water 305 Emissions 306 Waste 407-1 Freedom of Association and Collective Bargaining 403 Occupational Health and Safety 404 Training and Education 405 Diversity and Equal Opportunity 406 Non-discrimination	Stakeholder questionnaire Bridge communications between supervisor and colleagues through face-to face meetings from time to time Provide “70885 - please help me” staff service hotline and message bulletin "Quanta Wechat Account" - online consultation for employees' queries Provide “70695–please try to understand me” Complaint of sexual harassment hotline and mailbox "70345" - complaint hotline for employees. Equipped with on-site medical care staff to provide employees with medical consultation services Free annual health examination and consultation for employees Quanta Elite School provides five major ELITE programs based on different job functions to provide occupational training, development and feedback Employee satisfaction survey Release quarterly magazine and manage regularly the information sharing platform each month. “Employee Assistance Program” personnel available at all production sites to provide instant support and feedback Conduct Labor-management Conference Conduct Welfare Committee Conference Contact info： /Quanta/english/service/contact_hr.aspx
Local community and governanc	201 Economic Performance 202-1 Market Presence 205-2 Anti-corruption 206-1 Anti-competitive Behavior 301 Materials 302 Energy 305 Emissions 307-1 Supplier Environmental Assessment	Stakeholder questionnaire Quanta Culture & Education Foundation Quanta Arts Foundation Charity clubs / Xinyi Community Environmental Quality Monitor Committee of Taiwan HwaYa Technology Park Participate in forums and activities organized by competent authorities Participation in external association activities Contact info： Quanta Culture & Education Foundation Quanta Arts Foundation